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Troubleshooting

How to make Sensibo Sky control your A/C

You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your AC correctly or at all. You had successfully set up your Sensibo device and connected it to your wifi network but:. 1. Sensibo does not control your

How to control control your Window or Portable A/C with Sensibo Sky

You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your Window / Portable AC correctly or at all. You had successfully set up your Sensibo device and connected it to your wifi network but:. 1. Sensibo does

Error - Could not find Sensibo device network (Sensibo Sky)

You are trying to set up your Sensibo device and received the 'Could Not Find Sensibo Device Network' error. Follow these steps in order to manually connect your Sensibo device to your wifi network:. First please make sure that the Sensibo device is

Sensibo Sky blinking patterns - What do they mean?

If your device cannot connect, please note the blinking pattern on the device which can indicate what the issue is. No blinking: The Sensibo device is connected to the server. 1 blink: Blinking once every 2 seconds - The device is in setup mode and y

How to recognize the correct remote for Sensibo Sky

Try these few steps:. Try to set your remote manually by following this article.

Manually connect Sensibo Sky to your WiFi network (network name and password)

You can always set up the WiFi profile manually. Here's how:. 1. Power cycle the Sensibo Sky device. 2. While the Sensibo device is connected to the power, reset it by inserting a paperclip into the little hole on the device's side. Press and hold fo

How to connect Sensibo Sky to my router

Check the following before taking any further actions:. If your credentials were entered correctly and the network is indeed online, you might have issues connecting due to network settings such as firewall, VPN or proxy. You can also try to manually

Basic troubleshooting (Sensibo Sky)

You should read and follow this article when:. What to try:. If all fails:. If you are still having issues, contact us.

Geofence Troubleshooting (Sensibo Sky)

Here are some of the best practices to help improve Geofence accuracy... If the issue persists, please let us know, and we will be more than happy to provide further assistance.