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Troubleshooting

Basic Troubleshooting for Sensibo Pure

How to troubleshoot a PM2.5 sensor that seems stuck on an abnormally high or flatline reading

Because of the operational nature of the PM2.5 sensor in the Sensibo Pure air purifier which continually draws air and particles through its sensor chamber, there is a possibility that larger particles, like dust or similar matter, could inadvertentl

How to Reset WiFi & Password for Sensibo Pure

You will need to reset the WiFi configuration on the Sensibo Pure if you recently changed your network WiFi name or password. The following will guide you through the process of reconnecting your Sensibo Pure to WiFi. First, you will notice your devi

How to manually connect the Sensibo Pure to your WiFi network

If your Sensibo Pure loses WiFi connectivity or if your WiFi settings have changed, you can always set up the WiFi profile manually. Here's how:. 1. Power cycle the Sensibo Pure device. Unplug it for at least 30 seconds and then plug it back in. *If

How to Reset HomeKit Data - Sensibo Pure

To reset HomeKit data from your Sensibo Pure, the procedure here is simple... long-press the WiFi button until the WiFi button starts flashing, then wait for about 2 seconds (the device is rebooting for these 2 seconds) then another long press on the